Melbourne Memorial Experts
Fulvio D’Alfonso
Consultant
Location
John Stonemart Memorials
310 Mahoneys Rd, Thomastown VIC 3074
Languages Spoken
English, Italian
Book a Consultation
Contact Numbers: 9359 0898 / 03 9359 9196
Mobile: 0433100079
Email:info@johnstonemart.com
About Fulvio
Fulvio D’Alfonso has been a dedicated professional since 2006. With over a decade of experience in the memorial industry, Fulvio is known for his extensive knowledge, attention to detail, and personalized approach to helping families select the perfect memorials for their loved ones.
As a seasoned sales manager and consultant, Fulvio has built strong relationships with customers. His commitment to providing compassionate, expert guidance has earned him a reputation for making clients feel at ease throughout the decision-making process. Fulvio takes pride in ensuring that every detail is carefully considered to create a lasting and meaningful tribute.
Customer Base
Fulvio works with a diverse range of clients, offering tailored services to meet the unique needs of each family. His multilingual skills and understanding of cultural sensitivities enable him to serve families from various backgrounds, ensuring that their values and traditions are respected.
Get in Touch
If you need personalized advice on selecting a memorial or have any questions about our services, Fulvio is here to assist you. Contact him today to start creating a lasting tribute for your loved one.
Harry Andrikopoulos
Consultant
Location
John Stonemart Memorials
770 Princes Hwy, Springvale VIC 3171
Languages Spoken
Greek, English
Book a Consultation
Contact Numbers: 0995 48 4199
Mobile: 0433 889 866
Email:info@johnstonemart.com
About Harry
Harry is a seasoned and dedicated sales consultant with over 10 years of experience in the memorial industry. His expertise spans all aspects of monumental and cemetery requirements, making him a trusted advisor for families seeking to honor their loved ones with the perfect tribute.
Harry takes great pride in delivering the highest standards of service and craftsmanship. With his extensive knowledge, he works closely with clients to design and create unique memorials tailored to different cultures and nationalities. His commitment to understanding and meeting every customer’s needs ensures a seamless and supportive experience.
Customer Base
Located in Melbourne’s South East at the Springvale store, Harry serves a diverse community, offering personalized assistance to families from various backgrounds. His focus on respecting cultural traditions and individual preferences makes him a valued member of the John Stonemart Memorials team.
Get in Touch
Whether you’re looking for guidance on designing a custom memorial or need advice on cemetery requirements, Harry is here to help. Contact him today to discuss your needs and explore the options available.
Jay Fan
Consultant
Location
356 Whitehorse Rd, Nunawading VIC 3131
Languages Spoken
English, Mandarin, Cantonese
Book a Consultation
Contact Numbers: 9890 1118
Mobile: 0430 668 788
Email:info@johnstonemart.com
About Jay
Jay has been a valued member since 2020, serving as the consultant at our Nunawading store. With extensive knowledge of the memorial industry, product design, and craftsmanship, Jay has built a strong reputation for delivering exceptional service and creating meaningful memorials that honor loved ones.
Known for his meticulous attention to detail, deep industry expertise, and respectful approach, Jay ensures that every client feels supported and confident throughout the memorial process. His ability to build strong relationships with clients makes him a trusted guide in helping families achieve a lasting and beautiful tribute.
Customer Base
Jay works with a diverse range of families, offering personalized support to meet their cultural and personal needs. Whether assisting in-store, at home, or on-site at the cemetery, Jay is dedicated to providing compassionate service tailored to each unique situation.
Get in Touch
To learn more about our memorial options or to schedule a consultation, Jay is here to assist. Contact him today to discuss how John Stonemart Memorials can help create a meaningful tribute for your loved one.
Lilly Nguyen
Consultant
Location
Serving Keilor, Williamstown, Footscray, Altona cemeteries
3/562 Geelong Road, Brooklyn VIC 3012
Languages Spoken
English, Vietnamese
Book a Consultation
Contact Numbers: (03) 9689 8882
Mobile: 0434 199 710
Email:info@johnstonemart.com
About Lilly
Lilly Nguyen is a dedicated consultant with extensive expertise in cemetery regulations and the memorial process. Her compassionate approach and attention to detail ensure that families feel supported and at ease during some of life’s most difficult moments.
With a reputation for empathy and professionalism, Lilly has received heartfelt praise from clients, with testimonials such as:
– “So caring to the deceased loved ones.”
– “An absolute pleasure to deal with.”
– “Making this process so easy.”
Her commitment to providing exceptional service has made her a trusted and valued resource for families navigating their memorial needs.
Customer-Focused Services
Lilly offers personalized consultations in English and Vietnamese, tailored to the unique needs of each family. For added convenience, she provides both home visits and on-site consultations at cemeteries.
Get in Touch
If you’re seeking guidance or have questions about memorial arrangements, Lilly is here to provide expert advice and caring support. Contact her today to begin creating a meaningful tribute for your loved one.
Penny Lam
Consultant
Location
1 Queens Avenue, Springvale, VIC 3171
Languages Spoken
English, Cantonese, Mandarin, Hokkien, Teochew, Vietnamese
Book a Consultation
Contact Numbers: (03) 9540 8807
Mobile: 0434 199 525
Email:info@johnstonemart.com
About Penny:
Penny Lam is the consultant and brings over two years of experience in managing branch operations and building strong client relationships. Penny’s proficiency in six languages allows her to connect with a diverse range of clients, ensuring that communication is seamless and client needs are fully understood.
Penny is known for her warm, approachable demeanor and a strong sense of responsibility. Her focus is always on delivering excellent service, carefully addressing each client’s unique preferences while maintaining the highest standards of quality control. Dedicated to offering competitive pricing and maintaining integrity in all interactions, Penny ensures that every customer’s experience is professional, supportive, and efficient.
Customer Base:
With her multilingual abilities and extensive experience, Penny works with a broad clientele, including Asian, Australian, Lebanese, and Greek families, ensuring that all cultural and personal needs are respected throughout the memorial process.
Get in Touch:
For any inquiries or to discuss how we can help you create a lasting tribute for your loved ones, Penny is here to assist. Contact her today to learn more about our services and options.
Ronee
Consultant
Location
John Stonemart Memorials
271 Princes Highway, Dandenong, VIC 3175
Languages Spoken
Mandarin, English
Book a Consultation
Contact Numbers: (03) 9706 8108
Mobile: 0434 198 357
Email:info@johnstonemart.com
About Ronee
Ronee has been a trusted professional in the memorial industry for over 15 years. Since starting in 2009, she has built a reputation for her extensive experience, attention to detail, and dedication to understanding her clients’ needs.
As a consultant, Ronee ensures that each client receives personalized attention and expert advice throughout the memorial customization process. She listens carefully, respects diverse cultural backgrounds, and provides tailored recommendations on design, size, color, decorations, accessories, pricing, and installation. Her thoughtful approach helps families make the right choice to honor their loved ones.
Ronee maintains clear communication with her clients, keeping them informed about order progress and promptly addressing any questions or concerns. Her commitment to customer satisfaction is evident in the high number of returning clients who frequently recommend her services to family and friends.
Customer Base
Ronee works with a diverse range of clients, including those from various cultural backgrounds. Her ability to understand and respect different traditions ensures that every family receives a memorial that aligns with their values and needs.
Get in Touch
If you need expert advice on selecting a memorial or have any questions about our products and services, Ronee is here to assist you. Contact her today to get started on creating a lasting tribute for your loved ones.